Extra Payment

Poor

Audenza replied: Our sincerest apologies once again that your express order arrived a day later than it should have done.  This is not the high standard that we would expect from Parcelforce and by way of apology for the delay, we have refunded the express delivery charge on your order.  Kind regards, Hollie 

Good value for a quick and reliable service

Had a bit of a pickle with the charge as I was charged both standard and extra delivery together, which was a mistake but this was sorted and refunded straight away when I queried it. So all in all it was not a big problem at all. They handled my query very quickly and efficiently.