Antique Gold Metal Bar Cart

I've been coveting this for ages so was really pleased when it arrived, like it a lot! Assembling was difficult as the holes drilled did not line up with the holes in the legs so was unable to use all the screws supplied so hoping it doesn't collapse at some point, need two people to put it together as it's awkward. Bigger than I thought it would be but that's down to the way the picture looks online.

Audenza replied: We’re really pleased to hear that you love your trolley, but naturally, very sorry to hear that you found assembly difficult. Whilst it does require assembly (and generally two people is often better for these sorts of things), it certainly shouldn’t be difficult as such. The holes should of course line up, so unfortunately it sounds like you have received a faulty item I'm afraid. I’m very sorry about this.

I have just dropped you an email, so that we can arrange for collection of the faulty item and issue a replacement, so please look out for an email from myself. Thanks again for your feedback and my sincerest apologies again that you received a faulty item. Kind regards, Fleur

Lovely trolley. Not rickety like some I have seen. Very pleased with the purchase.

Audenza replied: Thanks so much for the 5 stars I am delighted you are so happy!

Beautiful and ornate

Audenza replied: Thanks for the 5 stars Helen - it means so much to us!

Brilliant! Great quality, even better than expected!

Audenza replied: Thanks so much for letting us know, we are delighted you love it so much - thanks again!

Gorgeous, high quality bar cart delivered the next day. I'm absolutely thrilled!

Audenza replied: Thanks for the 5 stars Shannon - we are delighted that you love it so much! Thanks also for your fabulous pic - you have styled your new Bar Cart beautifully!

Excellent

Audenza replied: Thanks so much for the 5 stars, we are delighted you love your Trolley so much!

As Above

Audenza replied: I am so pleased that you love your new Bar Cart.

Good

Absolutely love it, it looks stunning in my living room

Audenza replied: Julie you really are a star for letting us know!! I bet you cant stop admiring it - hope its stocked with lots of goodies!!

Excellent

Audenza replied: Thanks for the 5 stars! I am so pleased you love it.

We absolutely love our new bar cart! Looks even better in person and my husband said it was easy to assemble. Can’t wait to use it this Christmas!

Audenza replied: It will look fab adorned with Christmas goodies - so pleased you love it!

Audenza replied: I am so pleased to hear you love it - it will look fab adorned with Christmas goodies!!

Absolutely love our drinks trolley. It looks fantastic in our kitchen and people comment on it all the time. Great service and product. The articles about styling a drinks trolley were also helpful!

Audenza replied: This is great to hear - I would love to see how you have styled your drinks trolley!!

Excellent

Audenza replied: This is great to hear!

As Above

Audenza replied: Thanks for your review!

I bought a drinks trolley from Audenza. It’s beautiful. Very elegant and I thought represented good value for money. It was difficult to assemble and took my husband and son quite some time to put together. They are both practical people. Maybe it would be good to offer the option of assembly on site by an expert. Generally speaking, compared to the other trolleys on offer I thought this was great on design and good on value

Audenza replied: Thank you so much for your review, we really appreciate the feedback. We’re really pleased to hear that you love your trolley, but sorry to hear that you found assembly tricky.  Whilst it does require assembly, it certainly shouldn’t be tricky as such.  So we’ll drop you an email to speak with you further and get a little more information about what in particular you struggled with.

We shall certainly look to offer an assembly service, however this would require a specialist furniture courier, which including assembly, is likely to cost around £100, which we felt was simply not a viable option, given the price o f the item and that the usual delivery cost with Parcelforce is £12.95. That said, we are always looking for ways to improve delivery services and we will certainly be working towards offering a more cost-efficient assembly service. Thanks again for your feedback.  Kind regards, Hollie
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