Parrot Pillar Candle Wall Sconce

The quality just doesn’t match the price. I love the look of the mirror but it just feels very lazy and shoddy. The mirror doesn’t fill the frame properly and the only way I can get it to hang straight is if I blue tack the edges. Which just isn’t the quality you’d expect when spending £150

Audenza replied: Hi Jessica, Thanks for getting in touch, though I’m very sorry to hear that you are unhappy with the quality of your mirror. We take great care to ensure our product information pages portray items as accurately as possible for the customer. Regarding the finish of the mirror, our product photos are taken from a range of angles to help reflect what the item looks like in the flesh. For this particular item, the close-up images show that the mirrored glass does not go right up to the edge of the frame. However, you state that you cannot get the mirror to hang level without using blue tack. This certainly doesn't seem right and so we would like to investigate this further. You emailed us about the issue on the 03/03, for which we replied the same day. We are currently awaiting your response on how best we can resolve this for you and we look forward to speaking with you soon. Many Thanks, Sarah… read more

Customer replied: Thanks Sarah, I have absolutely no complains about the customer service I’ve received . I’ve been really impressed with the handling of my review and email. And now looking again at the photos on your website, I can see that you’re right, the mirror not fitting the frame is pictured.
I do still feel like overall, it’s just not the quality I was expecting. it looks great in the photos, and from a far in real life. I just don’t think I’d have paid the money for it if I bought it from a shop and had seen it beforehand, which is why I’ve given it this product rating.

Great service will buy again.

I love my parrot candle holder, it made my dining room so stylish.

Good

Audenza replied: Thank you for taking the time to review this item :-)

Beautiful item and it makes the room looks wonderful.

Audenza replied: I am delighted that your parrot wall sconce looks so good in your home! Thank you for taking the time to leave a review, Ahmad :-)

Excellent

Audenza replied: Wonderful! Thanks so much for a 5 star review, Jessica :-)

Can't wait to put these up. Had to buy the pair. On arrival I was not disappointed. Absolutely beautiful, stunning items. So regal.

Audenza replied: Thank you for the 5 stars and for letting us know how much you love your new wall scones. I'm sure they will look fab in your home!

Not disappointed exactly the same as the picture

Audenza replied: Thank you, Sandra - we are delighted you love it so much!

Lovely quality product, arrived quickly and very well packaged,thanks!

Audenza replied: Thanks so much for your 5 star review, Lois - I am delighted you love your Parrot Pillar Candle Wall Sconce so much :-)

I was only obeying orders! But I have to admit, it’s very nice and takes pride of place next to my clock on the wall.

Audenza replied: Thanks for the 5 star review, John! We are so pleased to hear you like it and that it looks fab in your home :-)

Great product good quality

Audenza replied: Thanks so much for your 5 star review - I am delighted you love your wall sconce so much :-)

Good

Audenza replied: Thank you for your feedback – we really appreciate you letting us know :-)

The Wow is what I wanted! The quality, size and antique gold look of these parrots is perfect and believe me I’m fussy!!! I don’t like buying online for such an important addition to my lounge but took the risk and I’m certainly not disappointed!! Polly and Chanel look stunning on my chimney breast!!!

Audenza replied: Oh, wonderful! You have styled it so beautifully! Thanks for the picture and the feedback. Polly and Chanel look brilliant :-)

Beautiful, really happy with the candle wall sconce

Audenza replied: This is fantastic to hear, thank you for taking the time to let us know!

Fabulous item! Very pleased!

Audenza replied: Fabulous to hear how happy you are with the service and beautiful new sconces. Thanks so much for your order!

what a lovely, quirky item that looks even better in person, beautiful quality as always from audenza.

Audenza replied: Thanks for your great review Christopher - we are delighted that you love your fab new item!